myHermes International website is operated by Parcel2go.com Limited under the
myHermes brand (which is a trading name
of Hermes Parcelnet Limited).
means that if you use the myHermes International website you are contracting
with Parcel2go.com Limited rather with myHermes.
international.myhermes.co.uk we are dedicated to safeguarding and
preserving your privacy when visiting our site or communicating
electronically with us.
to what happens to any personal data that you provide to us, or that we
collect from you.
do update this Policy from time to time so please do review this Policy
operating our website we may collect and process the following data about
of your visits to our website and the resources that you access,
including, but not limited to, traffic data, location data, weblogs and
other communication data.
that you provide by filling in forms on our website, such as when you
registered for information or make a purchase.
provided to us when you communicate with us for any reason.
How we use your information
(1) To carry out the Services and meet our obligations to you
The principle use of
your data is to enable us to deal with your order and carry out the services
If you are a new customer and haven’t opted into receive marketing
communications, we will only contact you about:
in regards to any delivery issues that may have arisen
(2) To allow customers to use the myHermes and myHermes international
We share personal data and other data related to the Services with
myHermes (trading name of Hermes Parcelnet Limited- company number 03900782)
but, this is only used to:
enable customers to move seamlessly between the myHermes and myHermes
International websites without having to set up two separate accounts; and
us and myHermes to ensure that we meet contractual commitments to you.
We share the information above with myHermes on the basis that they will not
use the data for the purposes of contacting you with marketing communications.
If you do not want us to use your personal data with myHermes in the way
described above, email [email protected]. Please note that if you choose to withdraw your consent you will not be
able to utilise the myHermes or myHermes International websites.
(3) Marketing Communications
We will NOT use your information to send you marketing communications.
Your Personal Data
- We may transfer data that we collect from you to locations outside of the
European Economic Area for processing and storing. Also, it may be
processed by staff operating outside the European Economic Area who work
for us or for one of our suppliers. For example, such staff maybe engaged
in the processing and concluding of your order, the processing of your
payment details and the provision of support services. By submitting your
personal data, you agree to this transfer, storing or processing. We will
take all reasonable steps to make sure that your data is treated securely
that is provided to us is stored on our secure servers. Details relating
to any transactions entered into on our site will be encrypted to ensure
transmission of information via the internet is not completely secure and
therefore we cannot guarantee the security of data sent to us
electronically and transmission of such data is therefore entirely at your
own risk. Where we have given you (or where you have chosen) a password so
that you can access certain parts of our site, you are responsible for
keeping this password confidential.
applicable, we may disclose your personal information:
we are legally required to disclose your information.
assist fraud protection and minimise credit risk.
you can help keep your personal information secure
you would expect of us, we will take all reasonable measures to ensure
that the personal information you provide through our website is held and
managed securely. However, there is not a lot that you can do to help keep
your personal information safe – not just on our website, but whenever you
provide information online.
are some simple ways you can improve the security of you information:
a secure browser
is the process through which sensitive information is scrambled before it
is transmitted so that it remains private even if it is intercepted.
128-bit versions support it.
popular browsers that support 128 – bit encryption are:
Internet Explorer version 5.5 and later versions
Navigator version 6 and later versions
upgrades for some older browser versions are available. We recommend that
you contact your preferred browser provider for further information.
use enterprise strength security devices to protect your information.
Data Protection Act 1998 gives you the right to access the information
that we hold about you. Please note that any demand for access may be
subject to payment of a fee of £10 which covers our costs in providing you
with the information requested. Should you wish to receive details that we
hold about you please contact us using the contact details below.
welcome any queries, comments or requests you may have regarding this