Customer Help Centre
What can we help you with?
My Documents
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I have already placed an order. Where can I find my label?
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Where can I download my invoice for payment?
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I have already placed an order but cannot print my label. What can I do?
If you do not have direct access to a printer, there are a number of alternatives you can conside... (read more)
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There is an error on my label. How can I fix this?
To amend any details on your label or if the PDF file has an error message on the label when you ... (read more)
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What documents do I need to send outside of the EU?
All items travelling outside the EU require commercial invoices. Not to worry as the necess... (read more)
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Can I use a thermal printer to print my label?
We are able to send labels which are sized in a format perfect for thermal printers.To request th... (read more)
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